Frequently Asked Questions (FAQ)
💡 General Questions
Q1: What is AXIPTV?
AXIPTV is a premium IPTV service offering thousands of live TV channels, movies, and series in HD and 4K quality via the internet.
AXIPTV is a premium IPTV service offering thousands of live TV channels, movies, and series in HD and 4K quality via the internet.
Q2: Do I need a satellite dish?
No, AXIPTV works over the internet. All you need is a stable internet connection and a compatible device.
No, AXIPTV works over the internet. All you need is a stable internet connection and a compatible device.
Q3: Is AXIPTV legal?
AXIPTV is a digital streaming service. It is your responsibility to comply with your local laws.
AXIPTV is a digital streaming service. It is your responsibility to comply with your local laws.
🖥️ Technical Questions
Q4: What internet speed do I need?
At least 10 Mbps for HD and 20 Mbps for 4K streaming.
At least 10 Mbps for HD and 20 Mbps for 4K streaming.
Q5: On which devices can I use AXIPTV?
AXIPTV works on Android, Firestick, Smart TVs, iOS, MAG, VLC, and more.
AXIPTV works on Android, Firestick, Smart TVs, iOS, MAG, VLC, and more.
Q6: How do I install the service?
You’ll receive setup instructions by email after purchase. You can also check our Installation Guide.
You’ll receive setup instructions by email after purchase. You can also check our Installation Guide.
🔒 Account & Subscription
Q7: How long does activation take?
Usually under 30 minutes after payment confirmation.
Usually under 30 minutes after payment confirmation.
Q8: Can I use my account on multiple devices?
One account = one device at a time unless you purchase a multi-connection plan.
One account = one device at a time unless you purchase a multi-connection plan.
Q9: What if my service stops working?
Contact our support. Most issues are resolved within an hour.
Contact our support. Most issues are resolved within an hour.
💳 Billing & Payments
Q10: What payment methods do you accept?
We accept Bank Transfer, Western Union, and more. Contact us for full options.
We accept Bank Transfer, Western Union, and more. Contact us for full options.
Q11: Do you offer refunds?
Only if the service does not work at all and we are unable to fix it within 48 hours.
Only if the service does not work at all and we are unable to fix it within 48 hours.
🧾 Other Questions
Q12: Do you offer a free trial?
Yes, a 24-hour trial is available on request.
Yes, a 24-hour trial is available on request.
Q13: How can I contact support?
Email: support@axiptv.com
WhatsApp: [Insert number]
Email: support@axiptv.com
WhatsApp: [Insert number]
If your question is not listed here, feel free to contact us directly.